Cookie Policy Overview
This Cookie Policy explains how Quenova uses cookies and tracking technologies when you interact with our Malaysian city guide website. Your consent is respected and settings can be adjusted at any time.
What Are Cookies?
Cookies are small text files stored on your device when visiting a website. They support user navigation, website functionality, and gathering of analytics data.
Types of Cookies Used
We use a variety of cookies to optimize your online experience and analyze traffic trends.
Necessary Cookies
Essential cookies enable core website features, account logins, and secure navigation. Without these, key site sections will not function.
Stored only as long as necessary for session
Functional Cookies
These cookies remember onsite choices to enhance convenience and personalize site functionality, such as locale or display settings.
Usually stored briefly after use
Analytics Cookies
Analytics cookies track page visits, interactions, and user trends to help us improve our guides and services.
Typically stored for up to 12 months
Marketing Cookies
Marketing cookies analyze usage patterns and help deliver relevant content or promotions related to Malaysian city guides.
Stored for varying periods, average one year
How We Use Cookies
Cookies are used to improve user navigation and maintain secure service delivery.
- Store log-in credentials securely if you register for account features.
- Provide personalized content such as saved routes and display preferences.
- Monitor visitor activity to analyze travel trends and guide popularity.
- Detect and address security or technical issues promptly.
Your Cookie Rights
You control cookie preferences. Manage, restrict, or delete cookies via your browser or in settings at any time.
GDPR Cookie Rights
If based in Europe, you have added protections under the General Data Protection Regulation.
- Request deletion of certain cookies from our records.
- Object to marketing or analytics cookie use at any time.
- Access data collected from your cookie use.
CCPA Cookie Rights
California users receive special rights regarding cookie data under the CCPA.
- Request information about cookie categories collected.
- Request deletion or restriction of cookie data.
- Opt out of cookie-based data sales.
LGPD Cookie Rights
Brazilian users hold rights under the LGPD concerning cookies and tracking data.
- Request access to cookie usage details.
- Request correction or deletion of data.
- Object to unnecessary technical cookies.
Managing Your Cookies
Take full control by updating preferences or clearing cookies as needed.
Browser Cookie Settings
Popular browsers let users review, block, or erase cookies at any time.
- Access browser privacy settings to review active cookies.
- Choose which cookies to allow, block, or remove.
- Use incognito or private browsing modes for more control.
Caution: Disabling cookies may impact the functionality of certain website features or services.
Third-Party Cookies Statement
Some cookies may be set by third-party partners to support analytics, navigation, or embedded content. Refer to each provider’s policy for their practices.
Contact About Cookies
Questions about our cookie practices? Contact us below for prompt support.
Email Address: content@quenova.sbs
Phone Number: +6019-217 6829
Company Address: 76-2, Jalan Tasik Utama 5, Kuala Lumpur 57000 Malaysia
Updates to Cookie Policy
We may revise this Cookie Policy periodically. Check for new updates that may affect your settings.
Last Updated: January 7, 2026